Contact us
Support
Email support@turtletechsai.com. We reply within 24 hours. If your question is about a song, include the phone number or email on your account so we can find it.
Refunds and payments
See the Refund and Cancellation Policy, then write to the same address with your payment reference.
Privacy requests
To access, export, correct or delete your data, see the Privacy Policy and Delete your account, or email us. We answer privacy requests within 7 days.
Report a gift page
Every gift page has a report link at the bottom. Use it if a page is about you and you want it removed, or if it breaks our rules. You can also email us the link.